Terms of service

Terms of Service

OVERVIEW

Welcome to Solelax. The terms “we,” “us,” and “our” refer to Solelax.

Solelax operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information concerning your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy, available at:

https://solelax.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. If you allow a minor dependent to use the Services through a device you own or manage, you accept responsibility for that use.

To access certain Services or purchase products, you may be required to provide information such as your name, email address, billing address, shipping address, and payment information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, product colors and appearance may vary depending on your screen, device, display settings, lighting, and other factors.

Sizing and fit can also vary between styles. Any sizing information or recommendations we provide are intended as general guidance and do not guarantee a particular fit.

We do not guarantee that the appearance, fit, or quality of a product will exactly match your expectations or appear exactly as shown on your device.

Product descriptions, prices, availability, and other information may be changed at any time without notice. We reserve the right to discontinue products or limit the quantities available to any person, household, geographic region, or jurisdiction.

SECTION 3 — ORDERS

By placing an order, you are making an offer to purchase the selected products.

Solelax reserves the right to accept, reject, limit, or cancel an order for reasons including, but not limited to:

Product availability
Suspected fraud or unauthorized activity
Pricing or product-information errors
Payment authorization problems
Shipping restrictions
Suspected commercial resale

Your order is not accepted until we confirm acceptance and successfully process or authorize your payment.

Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we might be unable to change or cancel it.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.

Purchases are subject to our Return & Refund Policy:

https://solelax.com/policies/refund-policy

Unless otherwise agreed in writing, you represent that purchases are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES, PROMOTIONS, AND BILLING

Prices, discounts, promotional offers, and product availability are subject to change without notice.

The price charged will be the price displayed when the order is submitted, subject to correction of obvious errors. Unless expressly stated otherwise, displayed prices do not include shipping, handling, taxes, duties, customs fees, or import charges.

Prices on our website may differ from prices offered through third-party marketplaces, physical stores, social-commerce platforms, or other sales channels.

Promotions may be subject to separate terms. If promotional terms conflict with these Terms, the promotional terms will apply to that promotion.

You agree to provide current, complete, and accurate account, purchase, billing, and payment information. You also agree to promptly update information when necessary so that we can complete transactions and contact you.

You represent and warrant that:

The payment information you provide is accurate and complete.
You are authorized to use the selected payment method.
Charges incurred through the selected payment method will be honored.
You will pay all applicable product charges, shipping charges, taxes, duties, and other disclosed fees.

SECTION 5 — SHIPPING AND DELIVERY

Processing and delivery times displayed on our website are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, severe weather, customs processing, incorrect or incomplete addresses, transportation disruptions, government action, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Contact us promptly at care@solelax.com if you discover an address error. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, the delivery carrier, and any secure delivery locations before contacting us.

Additional shipping terms are provided in our Shipping Policy:

https://solelax.com/policies/shipping-policy

Nothing in this section limits any rights you may have under applicable consumer-protection law.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents—including trademarks, brand names, logos, text, graphics, photographs, product images, videos, audio, reviews, page layouts, and website design—are owned by Solelax, its affiliates, or its licensors and are protected by applicable intellectual-property laws.

You may access and use the Services only for lawful, personal, and noncommercial purposes.

Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, sell, license, or transmit material from the Services, except as permitted by applicable law.

Nothing in these Terms grants you a license or other right to use the intellectual property of Solelax, Shopify, or any third party except as expressly stated.

The Solelax name, logo, product names, designs, and slogans are trademarks or other protected property of Solelax or its licensors. They may not be used without prior written permission.

Shopify’s name, logo, products, and service names are trademarks of Shopify. All other names, logos, products, and service names displayed through the Services belong to their respective owners.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications, or services offered by third parties that we do not monitor, control, or operate.

Access to such tools is provided “as is” and “as available,” without warranties, representations, endorsements, or conditions of any kind.

Your use of optional third-party tools is at your own discretion and risk. You are responsible for reviewing and accepting the applicable third party’s terms and policies.

We may introduce new features, tools, and resources in the future. These additions will be considered part of the Services and will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to websites, content, applications, or services operated by third parties.

We are not responsible for evaluating or guaranteeing the accuracy, availability, security, or content of third-party websites or services. If you leave our Services to visit a third-party website, you do so at your own risk.

We are not liable for harm, loss, or damages arising from your access to or use of third-party websites, products, services, resources, or content.

Please review the applicable third party’s terms, policies, and practices before entering into a transaction. Questions or complaints regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Solelax is powered by Shopify, which enables us to provide the Services to you.

However, all purchases made through our store are transactions directly between you and Solelax. Shopify is not the seller of the products offered by Solelax and is not responsible for any aspect of those transactions.

By using the Services, you acknowledge and agree that Shopify is not responsible for injuries, damages, losses, disputes, or claims resulting from products purchased from Solelax.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to purchases and transactions made with Solelax.

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy:

https://solelax.com/policies/privacy-policy

Certain personal information may also be processed in accordance with Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Because our Services are hosted by Shopify, Shopify collects and processes certain information relating to your access to and use of the Services so that it can provide and improve its services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including service providers located outside your country or region.

Please review our Privacy Policy for more information about how Solelax, Shopify, and our service providers collect, use, share, and protect personal information.

SECTION 11 — FEEDBACK AND USER CONTENT

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, photographs, reviews, proposals, or other content (“Feedback”), you grant Solelax a worldwide, perpetual, nonexclusive, sublicensable, transferable, and royalty-free license to use, reproduce, modify, publish, translate, distribute, and display that Feedback in any medium for purposes including operating, improving, and promoting the Services.

You represent and warrant that:

You own the Feedback or have all rights required to provide it.
You have disclosed any compensation or incentive received in connection with the Feedback.
The Feedback does not violate these Terms or applicable law.
The Feedback does not infringe another party’s intellectual-property, privacy, publicity, or other rights.

We are not obligated to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, restrict, or remove Feedback that we reasonably believe is unlawful, misleading, offensive, abusive, defamatory, obscene, infringing, or otherwise objectionable.

You may not submit Feedback containing malware, malicious code, false identity information, or misleading statements regarding its origin.

You remain responsible for your Feedback and its accuracy. We assume no liability for Feedback submitted by you or another third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, sizing, prices, promotions, availability, shipping charges, delivery times, or other information.

We reserve the right to correct errors, update information, modify or cancel promotions, and cancel affected orders at any time, including after an order has been submitted.

If we cancel an order after payment has been processed, we will issue the applicable refund to the original payment method.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

For an unlawful, fraudulent, or malicious purpose.
To violate any applicable international, federal, state, provincial, or local law.
To infringe our intellectual-property rights or the rights of others.
To harass, abuse, threaten, defame, discriminate against, or harm another person.
To submit false, misleading, or fraudulent information.
To transmit unsolicited advertising, spam, chain letters, or similar solicitations.
To impersonate another person or entity.
To upload or transmit viruses, malware, or other harmful code.
To collect or track another person’s personal information without authorization.
To interfere with or circumvent security, authorization, access-control, or fraud-prevention measures.
To reproduce, copy, extract, sell, resell, or exploit any portion of the Services without authorization.
To engage in activity that restricts or interferes with another person’s access to or enjoyment of the Services.
To use unauthorized bots, scrapers, automated extraction tools, or similar processes to access or copy the Services.

We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 — AUTOMATED AGENTS

This section applies if you use, enable, or cause an automated or semi-automated software agent (“Agent”) to access, use, or interact with the Services.

An Agent may access the Services only if it identifies itself accurately, complies with applicable technical requirements, and does not attempt to bypass any restriction or security measure.

An Agent must not:

Conceal or misrepresent its automated nature.
Mimic human behavior for the purpose of bypassing access restrictions.
Complete or circumvent CAPTCHAs or other measures intended to distinguish automated activity from human activity.
Provide false responses when asked whether an interaction is automated.
Circumvent measures intended to block, limit, or control automated access.

We may use technical or other measures to limit or prevent automated access to the Services.

SECTION 15 — TERMINATION

We may suspend or terminate your account or access to all or part of the Services if you violate these Terms, engage in fraudulent or abusive conduct, or create a security or legal risk.

Termination does not affect payment obligations or liabilities that arose before the termination date.

Provisions that by their nature should survive termination will remain effective, including provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” except where we expressly state otherwise.

We do not represent or warrant that:

The Services will always be uninterrupted, timely, secure, or error-free.
Information presented through the Services will always be accurate, complete, or current.
Products will meet every customer’s subjective expectations.
Errors in the Services will always be corrected immediately.

To the fullest extent permitted by law, we disclaim implied warranties and conditions, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.

Some jurisdictions do not allow certain warranty exclusions, so some or all of these exclusions may not apply to you.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Solelax and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from:

Your access to or use of the Services
Your inability to access or use the Services
Products purchased through the Services
Errors or omissions in content
Content transmitted or otherwise made available through the Services

These limitations apply regardless of whether the claim is based on contract, tort, negligence, strict liability, or another legal theory and even if the possibility of such damages was disclosed.

Some jurisdictions do not permit certain limitations or exclusions of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by law.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

SECTION 18 — INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Solelax, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal fees arising from:

Your material breach of these Terms or any policy incorporated by reference.
Your violation of applicable law.
Your infringement or violation of another party’s rights.
Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim. Failure to provide prompt notice will not relieve you of your obligations unless the delay materially prejudices your ability to defend the claim.

We may control the defense and settlement of a claim subject to indemnification, but we will not agree to a settlement imposing a nonfinancial obligation on you without your reasonable consent.

You agree to cooperate in the defense of covered claims, including by providing relevant information and documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the minimum extent necessary.

The invalidity or unenforceability of one provision will not affect the remaining provisions.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the entire agreement between you and Solelax concerning your use of the Services and supersede prior or contemporaneous communications and agreements concerning that subject.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 — ASSIGNMENT

You may not assign, delegate, or transfer these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms and our associated rights and obligations as part of a merger, acquisition, restructuring, sale of assets, change of control, or similar business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services will be governed by the applicable laws of the jurisdiction in which the legal entity operating Solelax is established, without regard to conflict-of-law principles.

Any dispute will be subject to the jurisdiction of the courts that have lawful authority over the legal entity operating Solelax, except where applicable consumer-protection law gives you the right to bring a claim in another jurisdiction.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update or replace these Terms by posting a revised version on our website. If required by applicable law, we will provide notice of material changes.

Changes will become effective on the date stated in the revised Terms. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms, except where applicable law requires a different form of consent.