Contact information

Customer Care

Email: care@solelax.com

Our customer-care team is here to help with questions about products, sizing, orders, shipping, returns, and refunds.

We aim to respond to all inquiries within 2 business days, Monday through Friday, excluding public holidays.

To help us assist you more efficiently, please include your order number and the email address used to place your order.

Haven’t Received a Reply?

If you don’t see our response, please check your spam or junk folder. You may also contact us through our official Facebook or Instagram account for follow-up assistance.

For your security, please do not send complete credit card details or other sensitive payment information by email or social media.

We’re always happy to help and make your shopping experience as smooth as possible.

Thank you for choosing Solelax. 💛